Legal Highlights

Effective Date: October 30, 2025

This page provides a quick overview of key legal points. For complete details, please review our full Terms and Conditions, Privacy Policy.

1. AGE REQUIREMENT

OnlineCare AI is intended for users aged 16 years and older.
We do not permit usage by minors under this age.

2. EDUCATIONAL TOOL, NOT MEDICAL SERVICE

OnlineCare AI provides general health education using AI technology.

IT DOES NOT OFFER:

• Medical advice, diagnosis, or treatment
• Clinical healthcare services
• Emergency medical assistance
• Prescriptions or medical devices

ALWAYS CONSULT A LICENSED HEALTHCARE PROVIDER FOR MEDICAL CONCERNS.

3. NO EMERGENCY SERVICES

OnlineCare AI is NOT intended for emergency or urgent medical situations.

IN CASE OF EMERGENCY:

• U.S. users: Dial 911
• International users: Contact your local emergency number immediately

4. NO DOCTOR-PATIENT RELATIONSHIP

Using OnlineCare AI does not create a provider-patient relationship
The app is not a substitute for professional medical care.

5. DATA COLLECTION & PRIVACY

WHAT WE COLLECT:

• First Name
• Last Name
• Email Address

6. PROTECTED HEALTH INFORMATION (PHI)

CRITICAL: Users must NOT share Protected Health Information (PHI) in chat, voice, or any app input.

DO NOT ENTER:

• Medical records or diagnoses
• Test results or lab reports
• Prescription details
• Insurance information
• Symptoms linked to your identity as a patient

The app is not designed to process or store PHI beyond basic account setup information.

7. AI-GENERATED CONTENT DISCLAIMER

All responses are AI-generated for educational purposes only.

AI responses may be:

• Incomplete or oversimplified
• Outdated or inaccurate
• Not applicable to individual cases

Users must exercise discretion and consult licensed healthcare professionals as needed.

8. PRIVACY & DATA SECURITY

We collect only anonymous, non-identifiable usage data to improve app performance.

YOUR RIGHTS ARE PROTECTED UNDER:

• HIPAA (United States)
• GDPR (European Union)
• DPDP Act (India)

For complete privacy details, see our Privacy Policy.

9. COMPLIANCE & LEGAL JURISDICTION

OnlineCare AI complies with applicable health data regulations including HIPAA, GDPR, and DPDP where applicable.

These Terms are governed by the laws of the United States of America.
Users are responsible for ensuring lawful use in their own jurisdiction.

10. YOUR RESPONSIBILITIES

By using OnlineCare AI, you agree to:

• Use the app for educational purposes only
• Not share Protected Health Information (PHI)
• Not use for medical emergencies
• Consult healthcare professionals for medical advice
• Accept all limitations and disclaimers
• Comply with applicable laws in your jurisdiction

11. ACCOUNT DELETION

You may delete your account anytime through app settings.

WARNING: Account deletion is permanent and irreversible.

• Personal data deleted from our servers within 30 days
• Cloud backup (if enabled) remains in your personal iCloud/Google Drive

12. CONTACT & SUPPORT

Questions or concerns?
Email: support@onlinecareai.com
Response Time: Within 24-48 hours

RELATED POLICIES

For complete legal details, please review:

• Terms and Conditions
• Privacy Policy
• Terms of Use

Last Updated: October 30, 2025